Current availability
Pixellect’s downloadable macOS application is currently offered as an alpha release. If no paid feature, subscription, or credit purchase was presented to you at checkout, there is no charge to refund.
Refunds for paid purchases
Except where required by applicable law or expressly stated at the time of purchase, payments for Pixellect subscriptions, Credits, or other paid features are non-refundable. Credits are usage units, not money, and cannot be redeemed for cash except where required by law.
If a purchase was duplicated, charged incorrectly, or did not deliver the paid entitlement, contact us promptly so we can investigate and correct the issue. We may issue a refund or restore the affected entitlement when appropriate.
Consumer rights
This Policy does not limit any mandatory consumer rights available to you under the laws that apply to your purchase or place of residence. Where a refund, cancellation, or other remedy is required by law, we will honor that requirement.
How to request a refund
Email help@tailoredpod.ai with the email address associated with your account, the purchase date, the transaction or receipt identifier, and a brief description of the issue. Do not include full payment-card numbers.
We may ask for additional information needed to verify the transaction. We will review requests and respond within a reasonable time.
Company
Pixellect is operated by Tailored AI LLC.
- 30 N Gould St Ste N
- Sheridan, WY 82801
- United States
Changes to this Policy
We may update this Refund Policy from time to time. We will post the updated version on this page and revise the “Last updated” date.